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For Home Care Agencies

Keep your census. We'll handle the Medicaid renewals.

When a member loses Medicaid, you lose the case. Right now that paperwork lands on your intake staff off the side of their desk. Our agents take it over.

Starting in New York

Why this matters to you

  1. A lapsed renewal is a lost case.

    Coverage ends, hours stop, and the member may not come back. Recovery takes weeks your staff doesn't have.

  2. Your team is already doing this work, unpaid.

    Renewal chasing usually falls to one intake coordinator or social worker with no system behind them.

  3. Your aides are the trust layer.

    Your aides are already in the home and already trusted. We work alongside them — we don't retrain them and we don't sit between you and your members.

What you get

  • Renewals and recertifications completed by our agents, working directly with the member and their family
  • Visibility into where every member stands — what's pending, submitted, and resolved across your census
  • Early warning before a member's coverage lapses
  • Outreach to members and families in the language they use at home
  • Fits your existing intake workflow — no system replacement

What we don't do

  • We do not perform clinical assessments or decide who qualifies.
  • We do not replace anyone's health plan, home care agency, or aide.
  • We do not provide medical, legal, or benefits advice.

See how it fits your intake.

Tell us how you handle renewals today and we'll show you where we'd plug in.